Connect Amazon SES SMTP Server

Amazon Simple Email Service (Amazon SES) is a powerful, cost-effective email-sending service that integrates seamlessly with Send Onyx This service is known for its high deliverability, scalability, and flexibility. For new Amazon SES accounts, it’s crucial to move out of the sandbox environment to enjoy the full potential of the service. This knowledge base article provides detailed instructions on integrating Amazon SES with Send Onyx and explains the process of moving out of the sandbox.

Benefits of Using Amazon SES with Send Onyx

  1. High Deliverability: Leverage Amazon SES’s robust infrastructure for improved email deliverability.
  2. Scalability: Easily handle large volumes of email without worrying about infrastructure.
  3. Cost-Effective: Amazon SES is known for its competitive pricing model.
  4. Detailed Analytics: Gain insights into email open rates, bounces, and other metrics.

Steps to Integrate Amazon SES with SendOnyx

Step 1: Setting Up Amazon SES

  1. Create an AWS Account: If you don’t already have one, sign up for an AWS account.
  2. Set Up Amazon SES: Navigate to the SES console within your AWS account.
  3. Verify Your Domain: Follow the instructions in Amazon SES to verify your domain. This step is crucial for email authenticity.

Step 2: Moving Out of the Amazon SES Sandbox

  1. Understand the Sandbox: New Amazon SES accounts are in a sandbox environment, where you can only send emails to verified addresses and domains.
  2. Request to Move Out of the Sandbox: Go to the SES console, choose ‘Sending Statistics’, and click on ‘Request a Sending Limit Increase’ to apply for moving out of the sandbox.
  3. Fill Out the Form: Provide necessary details like your use case, and projected email volumes. Submit the form and wait for AWS’s approval.

Step 3: Obtain Amazon SES SMTP Credentials

  1. Create SMTP Credentials: In the Amazon SES console, under ‘SMTP Settings’, choose ‘Create My SMTP Credentials’.
  2. Save Credentials: Store the SMTP username and password securely; you will need them for Send Onyx.

Step 4: Setting Up Amazon SES in Send Onyx

  1. Log into Your Account: Open your dashboard.
  2. Access Sending Servers: Find the ‘Sending Servers’ section.
  3. Add Amazon SES: Select Amazon SES as the new server.
  4. Enter SMTP Details: Input the SMTP server name, port, username, and password provided by Amazon SES.
  5. Save and Verify: Save your configuration. Send Onyx may require a verification process to finalize the setup.

Step 5: Test the Integration

  • Send a Test Email: Ensure everything works correctly by sending a test email through Send Onyx.
  • Monitor Email Performance: Attention to deliverability, bounce rates, and other metrics in the initial phase.


Integrating Amazon SES with Send Onyx can significantly enhance your email marketing strategy by leveraging the power of one of the most reliable and efficient email-sending services available. Moving out of the Amazon SES sandbox is a critical step, enabling you to send emails at a larger scale and to a broader audience. By following these steps, you can set up a robust and effective email delivery system, ensuring your marketing campaigns reach their intended recipients reliably.

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