Verify Sending Identity

A verified sending identity is crucial for building trust with your recipients and improving email deliverability.

Steps to Verify Your Sending Identity

  1. Choose an Appropriate Email Address: This should ideally be an address associated with your domain (e.g., [email protected]).
  2. Verification Process: After entering your email in SendOnyx > Sending > Sending identity section, a verification email will be sent. Click the link in this email to complete verification.
  3. Consistency in ‘From’ Name: Use a recognizable ‘From’ name to maintain consistency and recognition.
  4. Avoid email addresses similar to the following: admin@ office@ info@ support@ and similar. These email addresses tend to end up in SPAM folder which we want to avoid.

Tips for Setting Up Sending Identity

  • Maintain Consistency: Use the same ‘From’ name and address for all your campaigns.
  • Regular Verification: Periodically check to ensure that your sending identity remains verified.

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